IT Support RI for Non-Profits Organizations

Working with Non-Profits across RI, MA, and CT

Are you frustrated by the IT guy who doesn’t call you back?

Does your IT technician focus on providing quality support with a personal touch?

We have a passion for technology, which reflects in our work and service!

Why Do Non-Profits Choose Us?

Familiar with Your Industry's Hardware/Software

We service many non-profits that use the same hardware and software you use! We are familiar with Sage, QuickBooks, Microsoft Office, Adobe and much more. We also attend events and galas specific to your industry to keep up to date on what makes YOUR business run!

Rapid Response - 15 Minutes or Less

We will have a qualified technician responding to your IT problem within 15 minutes or less, GUARANTEED. You can submit a service request via email, chat, or phone and someone will be ready to help you ASAP!

Local Team, Never Outsourced

Many IT businesses only have a few local technicians on staff. That means you might be transferred to their “outsourced” HelpDesk team….in India. We believe in supporting our local economy! That is why we employ and dispatch local technicians. Our team utilizes technology to focus on computer tech support for clients all over Rhode Island, southern Massachusetts, and eastern Connecticut.

All Inclusive Support

Our service plans include remote and onsite support at no additional charge. This way, you can budget your IT expenses easily without having to worry about being charged for each separate service call.

More Testimonials!

I cannot recommend the IT Support SWFL team highly enough!! I was impressed from the very first moment IT Support RI responded to our request for a proposal. Once we selected them to replace our existing vendor, they immediately set up a solid transition plan and handle it all expertly. The transition could not have gone smoother – the changeover was completely seamless with no interruption to our business activities!

Every request we have made for support has been handled promptly by a friendly and experienced technician. I have worked with several IT vendors in the past, and truly, the team at IT Support RI outperforms other IT vendors on all counts. You will not regret making the decision to work with Paul, Nick, and the IT Support SWFL team. They care about your business as much as you do!

Lori Viner

Operations Director, Big Brothers Big Sisters of Rhode Island, Cranston, SWFL

Schedule an Assessment!

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Cloud Backup

Online cloud backups keep your precious data safe, by sending it to our off-site servers. We can back up everything from disks to entire servers, and recover anything you need, including files, folders, applications, or even an entire system, quickly and easily. Using a local and offsite backup method is key to it’s success.

New Server Installs

Your server is the heart of your network, and it needs love and care. We can install new servers, and migrate from an old server to a new one, without affecting your day-to-day running. We even offer after-hours installation and migration.

Cloud Antivirus

Cloud-based antivirus protection offers convenience thanks to centralized management, simpler deployments, and less reliance on your hard-working team. Our solutions let you browse and work online without having to worry about the dangers that await the unwary.

Ready To Get Your IT Under Control?

Get A Quote!

See what other Non-Profit Organizations in Southern New England are saying about us…

A few years ago I called IT Support SWFL for a free onsite evaluation. They came in and were very professional. They checked our server, the network and all the computers we had. They gave us a quote for maintenance and their recommended upgrades to our office. We are a non-profit organization so the budget is always a high priority. We opted to go for a cheaper provider.

After working with the alternative provider for about a year, we were fed up. We did not feel the technician we hired was qualified enough to manage our IT. This is when we reached out to IT Support SWFL again. They came back out and re-evaluated our network. They let us know what needed to be corrected and prioritized those needs based on urgency. Since then, we have relied on the business team of IT Support RI to take care of our technology while we focus on our operation. We have learned that when it comes to service and support, you get what you pay for and going cheaper is not the best option.

Terry Curtin

Executive Director, Connecting with Children and Families, Woonsocket, RI

Rhode Island’s One Stop Shop For All Your Technology Needs

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Desktop Support

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HIPAA Certified

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Disaster Recovery Planning

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Remote Access

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Server Support

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Network Security

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EMR & Vendor Support

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Flat Fee I.T. Service

Not ready just yet? Get our free book!

IT Free Fall:

The Business Owner’s Guide To Avoiding Technology Pitfalls

Available for Purchase at: Amazon, Barnes & Noble, Audible, Kindle

~~$39.95~~ Limited Time – Request a Free copy below

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Is Your Computer Support Guy Giving You the “Runaround”?

Is your technician not returning your calls fast enough? Is he constantly missing deadlines? Is he not fixing things right the first time?

Does he never follow up on your requests?

We think it’s about time someone finally got it right. That’s why we decided to start IT Free Fall and commit ourselves to helping business owners. If you want your IT problems handled quickly and correctly the first time, this book is for you!

Why Choose Us?

4 Big Reasons Why Businesses In Rhode Island Outsource Their Computer IT Support To Us

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15 Minute Guarantee

We will have a qualified technician assigned to your IT problem within 15 minutes or less, GUARANTEED. This is very important for other optometrists we provide support to. You can submit an issue to us via chat, email, or just give us a call!

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Professional Team

Many IT businesses only have a few technicians on staff, which means you might be left waiting for hours or even DAYS to get your computer problems resolved because they’re short staffed or too busy trying to serve all their clients.

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Locally Operated

Our staff is located in North Smithfield, RI. We don’t outsource our IT overseas like a lot of our competition. We can remote into your computer in minutes or onsite well within an hour.

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Productivity

Are your concerned your staff is not being productive? Instead of working they are checking Facebook and watching YouTube videos? Our productivity software can keep you informed and your staff focused on work-related tasks.

About Us

IT Support RI is one of Rhode Island’s most respected IT and consultation companies, and we pride ourselves on not just being experts in our field, but also on the dedication we show to our clients and the rapid time frame in which we respond to and resolve their IT issues. Our team loves all things IT, and everyone within our business has a passion for technology, which reflects in our work and service.

IT Support RI currently services non-profit organizations. We offer managed IT maintenance, anti-virus protection, data backup plans (including local and cloud backups), new hardware including desktops, laptops and networking equipment, and flat-rate service plans to all of our clients. Standing behind all of our work and, in the rare event that a client is unhappy, we work with them to come to a solution that works for both parties.

As a company, we try to enrich the lives of not only our clients and employees, but also our community. This is why we participate in worthy causes, such as Connecting for Children and Families’ “Make Tracks for Kids”, a 5K race to raise money for Woonsocket families as well as donations to local charities like “Big Brothers Big Sisters of the Ocean State”.