Onboarding | IT Support SWFL - Computer Support, IT Consulting, Network Services

Comments

This field is for validation purposes and should be left unchanged.

Company Name*

Your Name*

First Last

Email*

Firewall Information

Your Secured Network Device

Username

Password

Firewall Password for Settings (we will change this during onboarding for security)

Internet Service Provider (ISP) Information

ISP Name

Who Provides Your Internet Access?

ISP Account Number

What is Your Account Number?

Line of Business Application Information

Please include any specialty software(s) you use (Eyefinity, E2 Shop, QuickBooks, etc...) and any account/support details (phone number, support email, etc...) you may have.

Additional Hardware Info

Please include any specialty hardware you use (Printer, Postage Meter, etc...) and any account/support details (phone number, support email, etc...) you may have.

Remote Access Info - PCs and User

Please list the current users that access the work network or their PC remotely (Remote Desktop, VPN, etc...) that allows them to work from home or from remote locations.

Remote Access Users

General Contact

Contact for General Questions (usually Office Manager)

Name - General Contact*

First Last

Phone*

Best Contact Number During Business Hours

Email*

Emergency Contact

For After Hours Contact (if internet/server down, usually Owner)

Name - Emergency Contact*

First Last

Phone*

Mobile Phone Number

Email*

Best Contact Email Outside Normal Business Hours

Finance Contact

For Billing and Invoicing

Name - Finance Contact*

First Last

Phone*

Best Contact Number During Business Hours

Email*

HIPAA Security Officer

For Healthcare Practices

Name - HIPAA Security Officer

First Last

Phone

Best Contact Number During Business Hours

Email

Please Have The Following Available The Day Of Onboarding

Check Each Item As You Acknowledge It*

Password List (Logins for Users/Software/Hardware)
Access To All Devices (Server, Workstations, etc...)
Someone To Allow Us Entry Into And Lock Building At Start/End Of Job

File Uploads

Drop files here or

Accepted file types: pdf, xls, xlsx, doc, docx, jpg, png, Max. file size: 64 MB, Max. files: 5.

Please add any files/pictures that will help us set you up as quickly as possible. DO NOT upload any sensitive data unless it is password protected/encrypted. If uploading sensitive data, please call us with the password for your data.